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Frequently Asked Questions
 

General Questions:

  1. How do I get to your store?
  2. I have lost my PADI certification card, how do I replace it?

Scuba Class and Instruction Questions:

  1. What do your scuba classes include?
  2. If my friend / relative takes classes at Divers Cove, can I go on the dives if I'm a certified diver?
  3. What pool do you use?
  4. Where are your check out dives?

Equipment and Repair Questions:

  1. What equipment do you service?
  2. How long will it take me to get my gear back from service?
  3. How do I tell if my gear needs service?
  4. My scuba tank is really old, will you fill it?
  5. What do I need to bring with me when I bring in my gear for service?
  6. What percentage of oxygen can I get in my NITROX fills at Divers Cove?

How do I get to your store ?

We are located at 2335 University Drive in Davie.  We are south of 595 on the west side of the street in the Promenade West Shopping Center. We are across the street from Home Depot.  We are in the same shopping center as Longhorn Steakhouse.  For a map from Google Maps click here

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I have lost my PADI Certification Card, How do I replace it?

We can replace your PADI card for you.  Come in, bring your name and your birthdate and we can look up your PADI number, take your picture and replace your card.  We will even give you a temporary card so you can go diving while the replacement is being processed, usually 4 to 6 weeks. 

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What do your scuba classes include ?

Our class prices include everything you need to be certified except your personal gear (You will need to provide your own mask, fins, snorkel and weights (~10% of your body weight).  Once you become a student of ours you get 10% off these items).  For pricing information contact us directly.  For up coming classes check the calendar.

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What equipment do you service ?

We are a full service dive shop.  We service all Aqualung, Apex Scubapro, Oceanic, and Sherwood equipment in house.  Call us if you have another brand of gear that needs to be serviced. 

We offer visual inspections and hydrostatic testing of tanks.  

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How long will it take me to get my gear back from service?

We have about a one week turn around on all gear (except tanks), unless otherwise informed by our repair techs when you call or drop off your gear. 

Visual Inspections ("VIS") on tanks usually have a 2 to 3 day turn around unless otherwise informed by our repair techs when you call or drop off your tanks. 

Hydrostatic Tests ("HYDRO") are picked up and dropped off on Mondays and Thursday (go out Monday come back Thursday or go out Thursday come back Monday) unless otherwise informed by our repair techs when you call or drop off your tanks.  

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How do I tell if my gear needs service ?

Regulators and BCD's

It is recommended by most manufactures of scuba equipment that you have your gear serviced every year whether it has been used or not.  This is because there are sensitive parts and seals in regulators and BCD's that are under spring tensions.  If these seals fail, so will your gear.  Remember this is life support equipment that you need to breath!  

Scubapro and Aqualung "Free Parts For Life" warrantees will only stay in effect if you have your gear services annually. If you want to receive free parts bring your gear in every year.  

If you feel your gear is not working correctly (strange leaks, breaths hard) please bring it in and let us have a look at it.  There is no charge for a diagnosis.

Scuba Tanks

It is required by law (The Department of Transportation) that EVERY tank have a Hydrostatic Test every 5 years.  For the safety of our employees and customers we will not fill tanks that are out of 'Hydro'

Tanks must also have a Visual Inspection every year.  For the safety of our employees and customers we will not fill tanks that are out of 'VIS'

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My scuba tank is very old, will you fill it?

If you have a tank manufactured by LUXFER before June, 1988 or any tank manufactured by USD (U S Divers) or WK, we will not service or fill these tanks.  If you have a tank that is really old that does not fall into the above category, give us a call and we'll tell you if we can fill it.  

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What do I need to bring with me when I bring in my gear for service?

If you have Scubapro or Aqualung equipment purchased from a certified dealer, you should have warrantee cards (Scubapro and Uwatec) or a warrantee/users manual (Aqualung and SeaQuest).  Bring them to the shop to receive your Free Parts For Life. 

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What percentage of oxygen can I get in my NITROX fills at Divers Cove?

We will fill up to 40% oxygen.  Your tank MUST be O2 cleaned because we do not use pre-mixed blends.  We actually blend the percentage you want on-site.  In other word, we are pumping pure oxygen into your cylinder. We must make sure there is no oil residue in you scuba cylinder.  

Since we mix on site we must have 24 hours to fill your NITROX tanks.

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If my friend/relative takes scuba classes at Divers Cove, can I go on the ocean dives with them if I am a certified diver?

We do allow you to join your friend/relatives on their Open Water dives on the boat.  You will pay for the dive and any rental gear you may need.   However, we do not allow friends/parents/relatives to join the students in the classroom or pool sessions.  We want our students to give 100% of their attention to the instructor.  

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What Pool do you use?

We use Plantation Central Park Pool for our dive classes and refresher courses.  Click here for a map.

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Where are the ocean dives for classes?

We usually use the Scubatyme boat for most of our dive classes (for a map click here).  There are however a few occasions where the Scubatyme is not able to accommodate our needs so we will use the American Dream II instead (click here for a map).  

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Hours of Operation:
 
M:       10am - 7pm
T:        10am - 7pm
W:       10am - 7pm
Th:      10am - 7pm
F:        10am - 7pm
S:        10am - 5pm
Su:      11am - 3pm
 
We are Closed
July 4th
Upcoming Events

6/23 to 6/29:Open Water Week-Long Class

7/7 to 7/13: Open Water Week-Long Class

7/11 to 7/13: Rescue Class

7/14 to 7/20: Open Water Week-Long Class

7/18 to 7/20: Open Water Week-End Class

8/1 to 8/3: Advanced Open Water

Calendar

 
Divers Cove • 2335 South University Drive • Ft. Lauderdale, FL 33324 • (954) 473-1220 • info@divercovefl.com